How do I get in contact with Nelo USA?
We are available via email on [email protected] or via our contact page on our website.
Does color add weight to a boat?
Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.
Where are you based?
Nelo USA HQ is in the Gorge, WA.
What can I expect in the custom order process?
We will work with you to get your custom designed Nelo ordered.
What does my new surfski come with?
Our stock surfski’s come with a full carbon footrest and adjustable neoprene pull strap. Side handles on both sides of the cockpit, a carbon surf rudder and a carbon wave deflector. Read on for further details.
How Do I Place An Order?
For custom orders, please fill out an order form. For an inventory order, please fill out an inventory order form.
Can I store my boat in it's cover?
Yes, please ensure the boat is dry when stored in the cover. Leaving a boat in a wet cover, and leaving it in the sun, can cause osmotic blistering, which is not covered by the factory warranty.
Which size surfski is best for me?
Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.
Can I Buy Extra's And Accessories For My Boat?
Yes, we keep all spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders.
Can I get a custom design on my new boat?
You have a few options – for WWR and F construction boats, you can use the Nelo Design Tool. For SCS boats, you can use the Nelo Design Tool, Purchase a custom design or work with a designer from PaddleSports Design.
Lessons & Instruction
Want to improve your paddling technique or learn to paddle downwind?